Nursing is a profession that necessitates not just extensive medical expertise, but also a calm and caring demeanor that can put patients at ease even under the most traumatic of circumstances. When faced with a difficult scenario, good nurses know what to do and say. Continue reading to learn about the forms of behavior that nurses should avoid.
You're having a bad day, to be honest. They are something that we all have. When dealing with people who are concerned about their health, you must, however, set your own personal troubles aside and put their worries first. When dealing with even the most difficult patients, you must constantly maintain your composure and never, ever lose your cool. Never lose sight of the fact that it is your responsibility to make people feel better.
Patients always want to believe that they are in the best possible hands. As soon as you begin disparaging your coworkers in front of patients, those patients will begin to have doubts about the expertise of the doctors, nurses, and other healthcare professionals who are responsible for providing them with care. It is both unsettling for the patient and unprofessional.
Too much information about yourself can sometimes be detrimental to your professional reputation. Therefore, it is recommended that personal interactions with coworkers be saved for break hours. Patients are concerned about their own health and do not wish to hear about your personal life. Also avoid discussing your personal political or religious ideas with patients since if they are in conflict with theirs, the patient may get uncomfortable or even refuse to cooperate with your treatment.
Nursing is a demanding profession. It's important to take a vacation from it every now and then to recharge your batteries. As a result, you should never skip any of the breaks that are scheduled throughout the day. If you work through your breaks, you will become fatigued more quickly and will be unable to execute your job to your full potential.
Nurses are well aware that a fresh task is always waiting for them around the corner, and that there is always a patient or colleague who demands their attention. Each patient, on the other hand, is simply concerned with the amount of time you will devote to her or him. Therefore, avoid being overly explicit about when you will return to offer that care. If you say, "I'll be back in five minutes," your patient will expect you to be back in five minutes on the dot, and he or she will not be understanding if you are called away to assist another patient.
When a patient is overly concerned, saying something like "You're going to be OK" may sound like the proper thing to do, but it may not be medically correct in the long run. It is never a good idea to give someone false hope or simple answers when it comes to their health. Doctors should be the ones to make the diagnoses. The same can be said about how painful surgery is going to be. A patient's pain threshold varies from person to person, and assuring a patient that a shot "won't hurt a little" may give false optimism to someone with a high pain threshold.
It is never pleasant to hear a nurse say, "I've never seen something like that before!" Patients will believe that they are suffering from uncommon ailments if they receive such unexpected comments from their caregivers. Make it appear as if you've seen it all before. It will assist in putting the patient's mind at ease.